What do people expect from a trainer

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This is our first blog article. While we are busy in creating a masterpiece- a revolutionary product for trainers (soft skills and technical training,  learning events, learning seminars,exhibitions and anything related to learning and development, we thought to connect with the whole world through our this article.

We did lots of brainstorming sessions on how to create a difference, how to link a world where the learning, development need. We realised that it has lots of gaps. With experience in the human resource industry and training in development area for more than a decade, armed with impeccable training from institute like NMIMS and other institute of national repute, we finally decided on this area. This was not an easy task. 

We prefer to disclose more about when our final product will be ready to launch. Meanwhile, you can read, share and engage through our this blog. 

We chose the topic for today- what do people expect from a trainer. We have attended various training sessions and reached out to many people while writing this article and summed up as follows:

1. Personality: 

The personality of a trainer is very important. That includes trainer's body language, attire, look and the way the address the audience. It should be error free and impressive. Poor personality result in lack of audience interest. 

2. Less theory more practical: Everybody loves practical learning whether it is a fresher in a college or a corporate employee. People know many theories a trainer explains and they are less interested. They are more interested to have collaborative learning. 

Remember Confucius this line:

So there should be experiential learning.

3. Remember audience's details:
 It’s a great way to engage the trainee and the learner. When I first attended group dynamic and leadership training of Ms. Simi Vij ( you can mail her at: 
·  and it will be a great learning session with her) it was so impressive. She remembered the whole class's student's name, their organisation, their profile in first instances only. I need to learn this technique and have to take one to one. You may visit Ms Simi Vij's linkedin profile to know more about her at:

I found few people are copying this methodology and they miserably failed. 

4. Know your audience:  

It is very important to know your audience. Before starting any training session, have one to one session with your audience, understand their issue, what do they expect. This will be of great help. I had attended one training in 2007 from Neeraj from The catalyst and it was really impressive. He delivered an effective training by exercising this. He conducts soft skills training. More you  connect to your audience, more rapport you build and it also effectively build your relationship. 

5. Ensure proper breaks and engagement: Too much speaking in a training session actually makes it dull and disengaging. 

Engage them through story telling, through videos, through various activities. Give them task in between. This is very effective. 

6. Observation: Observation is key to build rapport. When a trainer assigns tasks to people, he/ she must observe every activity of the group created and of the audience. The audience really value your observation and feedback. Here, I again would like to mention Ms. Simi Vij. Every session I attended, she was perfect in observing and giving feedback. The best part was, she also engaged audience/ students and trainee in feedback giving process. I too got few surprise feedbacks at the end of training presentation. The best effect was, I saw a super improvement in one of the students who was looking like over acting during his presentation and at the end of the course, a major improvement. At the end, we want to see positive changes in the training, right? 

A trainer must observe the changes, record, provide feedback and seek feedback. Finally, you get rewarded and paid for bringing changes, you are a Changemaker. 

7. Feedback and follow up: Do not forget to take feedback and do a follow up to measure effectiveness. A trainer must do it over a period of time. 

8. Communication: Your communication is key. If you have just attended a train the trainer programme and feel you can be an effective trainer, stop. Many things taught in such trainings are too general, such as the pitch of the voice, saying loudly. I remember, how a trainer  became a joke after he tried to do this in front of many middle senior level employees. They mocked in front of the whole office and became a joke. Do not do that. Be natural. Communication is beyond your accent, beyond your correct pronunciation. It is all about how you deliver. 

So all the best. Reservaa is here to help you with many of your market and training needs- whichever side you are. 

Team Reservaa
November 15, 2015

P.S.: Please do not forget to visit our website and register. 
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